Job Title:          Programs Clerk
Department:    Mutuels           
Reports To:      Mutuel Manager
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
Programs are a strong part of the track and OTB’s day to day racing activity.  Working in Programs, one must properly distribute and update race information as needed.
Primary Responsibilities

• Greet and provide customer service to all patrons
• Liaison to customers regarding racing and track information
• Sell programs to guests
• Balance paperwork and program sales
• Responsible for balancing drawer at the end of shift reporting all shortages to manager 
• Provide customer service regarding Indiana Grand Racing & Casino facility

 
Performs all other duties as assigned.  
 
QUALFICATIONS
High school diploma or GED required. Experience in customer service and banking/ money handling preferred.  Must possess strong communication skills, be flexible and detail oriented.  Ability to read and write; basic computer knowledge; mathematic skills; knowledge of horse racing terms, betting and programs.  Must be able to obtain an Indiana Horse Racing License.
 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Also required are frequent standing, walking, stooping, bending, reaching, climbing steps and sitting. Must be able to lift up to 30 pounds.
 
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment.
 
You can apply on our website - https://www.caesars.com/horseshoe-indianapolis