Responsibilities: 

• Responsible for new product development, existing product optimization and/or product improvement
• Provide technical support to others as necessary by answering product-related questions and providing solutions in a variety of capacities
• Provide expertise in the resolutions of product-related issues, product performance, problem solving and product quality
• Supervise and coordinate machine trials for new product development
• Compare and contrast competitive products
• Provide communication between the supplier, the customer and appropriate departments within Knauf
• Interact with industry organizations such as but not limited to ASTM , ASHRAE, and Underwriter’s Laboratories

Education:

• Bachelor's Degree in Engineering or other technical field

Experience:

• Minimum two (2) years of experience providing technical expertise 
• Experience with code standard development or energy conservation highly preferred

Knowledge, Skills and Abilities:

• Knowledge of building and construction industries
• Knowledge of engineering and technology
• Knowledge of thermal/pipe insulation, acoustics or industrial applications highly preferred
• Knowledge of production and processing
• Knowledge of quality control analysis
• Ability to identify problems and provide solutions
• Ability to travel approximately 20% of the time
• Ability to communicate effectively across various groups including Plant Operations, Engineering and Technical Services
• Troubleshooting skills
• Critical Thinking and mathematics skills
• Negotiation/persuasion skills