Shelby County Co-op is looking for an experienced Call Center Customer Service Representative to join our propane department. Providing quality service to our propane customers in a timely and professional manner is our top priority.
 

Responsibilities:

• Inbound & outbound calls. Handle up to 80 calls per day. 
• process customer orders and dispatch orders
• apply customer payments via phone, internet or walk-in
• collections
• schedule service work through group calendar
• mass mailings
• attend job related workshops/training

Requirements:

• high school diploma/GED
• reliable transportation
• 2+ years customer service experience in a fast paced call center environment
• Must have data entry skills
• Ability to type 50+ WPM 
• Must be proficient in Microsoft Office Products
• Must be willing to work overtime and Saturdays as needed
• sitting, bending, twisting